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Line Configuration

IP phones include feature keys that are programmable buttons to customize the actions performed. Line Configuration is how you program the feature keys on the device. Line 1 is the device owner’s main line and is always a Device Line type; it cannot be changed. All other lines are set to Deactivated by default, but another feature can be assigned from here, including Call Park, Device Line, Paging Group, Presence/BLF, Shared Line, and Speed Dial.

For device changes outside of the IP phone line features, please contact Customer Support.

To assign a feature to a line on a user’s device:

  1. Go to either:

    • Account > Users > Devices

    • Account > Devices

  2. Locate the device you want to manage and click pencil icon.png Edit.

    Account_Devices.png

  3. Under Line Configuration, select the line you want to assign a feature to.

    Device_Line_Configuration.png

  4. Open the menu and select one of the following features:

  5. Click [Save] to apply your changes.

See also: Bulk Line Configuration



[1] Only shown if a custom configuration has been set for this line via Phonism, a third-party device configuration service. Contact your service provider for details.

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