Shared Line
A shared line allows this user to receive and place calls as another user from their own phone. Inbound calls ring on both devices and either user can answer it on their IP phone. Outbound calls from the shared line sends the shared user's caller ID. Dialing a star code (for forwarding calls, accessing voicemail, etc.) while on the shared line also affects the assigned user.
For users that have been assigned a shared line on another device, that device will be listed in the user’s Devices tab under Referenced Devices.
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Example of a Shared Line
In the first image, when we edit Sarah Jane's device, we see that Line 3 is shared with Donna Noble.
In the second image, we see in Clara’s Devices tab that the Cisco 8851 belonging to Sarah Jane is shown in the Referenced Devices section.
