Welcome to Business Cloud Communications
Business Cloud Communications (BCC for short) is a robust, flexible, and expanding full-stack communications solution that is purpose-built with mobility and unified communications in mind. It is compatible with an extensive and growing list of IP phones and the Cymbus UC app.
Feature Plans
Business Cloud Communications offers three tiers of service, all of which include a variety of voice features like auto-attendant, extension-to-extension dialing, and other advanced call handling features. Advanced and Professional feature plans also include the Cymbus, which enables you to access your voice services and collaboration tools—including messaging, video conferencing, and screen sharing—from your smartphones, tablets, and desktops.
Here’s a closer look at the features in each plan:
Feature | Standard | Advanced | Professional |
|---|---|---|---|
Auto-Attendants
| Yes | Yes | Yes |
Cloud PBX | Yes | Yes | Yes |
Call Park | Yes | Yes | Yes |
Extension Dialing | Yes | Yes | Yes |
Find Me/Follow Me | Yes | Yes | Yes |
Hold Music | Yes | Yes | Yes |
Presence | Yes | Yes | Yes |
Voicemail | Yes | Yes | Yes |
UC Apps (Mobile & Desktop) | Yes | Yes | |
Team Messaging | Yes | Yes | |
Screen Sharing | Yes | ||
Video Conferencing | Yes |
PDF User Guides
The Help Center will always have the most up-to-date information, but sometimes a hard copy is easier to consume. Download these user guides for offline use.
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