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Account Manager Permissions

As an Account Manager, you can access and manage many Business Lines features in the Voice Portal, including:

Section	Access
Account Settings	Modify the configuration of Emergency Call Notifications for the account
Phone Numbers	View phone numbers and their routing setting Change the destination of a phone number ^[a] Modify E911 addresses^[a]
Business Lines	View all lines Change line handling settings Change assigned voicemail box
Hunt Groups	View all hunt groups Change the line routing order Add existing lines to a hunting strategy Remove lines from a hunt group Change hunting strategy Change voicemail box assignment Create and manage forward codes
Voicemail	Reset voicemail box PIN Access and manage voicemail messages
^[a]Additional permissions are required to manage these features

Customer Support

If you need any assistance or do not have access to certain features listed here, please contact Customer Support. They can answer your questions and help you to add or remove phone numbers, lines, devices, or voicemail boxes.

In this section:

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