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Bulk Line Configuration

Using Bulk Line Configuration, you can import (upload) a .csv file to quickly set up the lines on an IP phone, or export (download) the current line configuration.

To configure multiple IP phones in basically the same way, upload a single .csv file with the standard configuration to each device. When necessary, you can make minor changes to the .csv file to give a user a unique setup. It’s an easy way to configure multiple IP phones quickly and easily.

Devices - Bulk Line Configuration.png

To configure lines in bulk:

  1. Go to either:

    • Account > Users > Devices tab

    • Account > Devices

  2. Locate the device you want to manage and click Edit on the right.

  3. Under Device Line Info, expand Bulk Line Configuration.

    • Export: Download a .csv file of the current configuration.

    • Import: Upload a .csv file with a new configuration. The file must follow the format below.

Import File Format

An import file for IP phone setup requires specific headers and must be a Comma Separated Value (.csv) file to be accepted. These are the required header and field values:

Header Row Values

Field Values

LINE_NUMBER

The numeric line number on the device. The import does not accept line numbers that don’t exist on the device.

LINE_TYPE

Enter one of the following values to assign a feature to that line:

  • Line. Device line assigned to the owner of the IP phone. Line 1 must be set to Line; it cannot be set to another type.

  • ReferencedUser. Shared line with another user on the account.

  • PresenceBlfUser. Assignment of the device line to monitor the state of another user on the same account.

  • SpeedDialUser. Assignment of the device line to another user on the account as a speed dial.

  • SpeedDialTn. Assignment of the device line to an external number or star code.

  • CallParkingSpot. Assignment of the device line to a parking spot.

  • SipPaging. Assignment of the device line to a paging group.

  • Blank. Device Line is Deactivated.

REFERENCE

The 3- to 6-digit extension of other users on the account (SpeedDialUser), or a speed dial phone number (SpeedDialTN).

REFERENCE_NAME

The user or object that owns the Reference. This field is listed on an export but is not required for an import.

Example Import File

LINE_NUMBER

LINE_TYPE

REFERENCE

REFERENCE_NAME

1

Line

2

ReferencedUser

4000

Gary Summers

3

SpeedDialUser

4000

Gary Summers

4

PresenceBlfUser

8888

Doug Manager

5

SpeedDialTn

18014403529

Higgins Mobile

6

CallParkingSpot

103

Parking Spot 4

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