Call Blocking
From within the Cymbus app, you can block a phone number that is 7 digits or longer so that you won't receive future calls. Callers will hear a busy signal.
Each user can block up to 200 numbers. Phone numbers shorter than 7 digits, such as an extension, cannot be blocked using the app.
Block a Phone Number
Block a phone number to stop receiving future calls.
Go to the
Calls tab, and select the number you want to block.Select
then .
The numbers you blocked using the app will be added to your custom screening rules. You can view them under the Call Screening section in your Voice Portal.
Unblock a Phone Number
Go to the
Calls tab, and select the number you previously blocked. The app does not have a list of blocked calls, but the call history list indicates blocked calls with an icon and a red text.
Select
then .