Media Files
Media Files is a library of audio files stored on the account that can be reused throughout the Voice Portal.
Rather than uploading a new prompt or message for Music On Hold or each auto-attendant route, you will select an existing audio file from the library. New audio files can be uploaded to the account or recorded directly from a browser, making it easier than ever to provide customized experiences for callers.
Store up to 1,000 media files on the account.
Play audio files in the browser to confirm you have the right one.
Download media files to your computer.
Reuse a single file as many times as needed.
Keep track of where each file is being used.
Add Media Files
There are two ways to add media files to the library:
Once a file is in the library, it can be assiged to various places in the portal. See Assign Media Files for details.
To manage your files and see where they're being used, see Media Files Management.