Social & Public Services

Essential Community Services

Access to community information and referral services, such as essential needs, crisis, and disaster assistance. Visit http://www.211.org/ to learn about services in your area.

Directory Assistance

Phone service used to look up a published telephone number and/or address listing.

Traveler Information (US)

Local hotline for real-time information regarding traffic and road conditions. Not available in all states.

Customer Service

Dials Customer Service.

Telecommunications Relay Service

TRS uses operators to facilitate phone calls between people with hearing and speech disabilities and other individuals. A TRS call may be initiated by a person with or without a disability. Visit http://www.fcc.gov/ to learn more.

Utility Location Services (US)

“Call Before You Dig” routes the caller to their local utility location services. Call a few days before beginning an excavation project to find out the location of underground utilities and reduce the risk of serious damage.

Canadian Health Services (CAN)

Call to speak to a local health care professional about medical advice, mental health, healthy eating, and more.

Emergency Services

Calls to 911 (US or CAN) will be sent to the nearest Public Safety Answering Point (PSAP) based on the registered address. Both callback number and address are available to the PSAP on each call.

Emergency Services Validation

Calls to 933 are sent to the caller’s emergency services provider, who will then connect the call to their automated 911 verification service. The service will play back the dialing phone number and the address associated with it.

988

Suicide Prevention Hotline

When a user dials 988, they will be connected to the National Suicide Prevention Lifeline (US) or Talk Suicide Hotline (CA) to speak with a trained crisis counselor who will listen, offer support, and get them the help they need.