Your voicemail box can be accessed remotely or from a phone connected to the line it’s assigned to. The first time the box is accessed, the default PIN is 1234. To manage your voicemail box online, see Voicemail.
Star Code | Instructions |
|---|---|
*98 | Voicemail Management Access the voicemail box assigned to the line.
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From a phone that isn’t connected to your account, dial the 10-digit phone number.
When the voicemail greeting plays, press #.
Enter the voicemail PIN and press #.
Note
The default PIN is 1234. The first time you access your voicemail box, you will be prompted to set a new PIN which must be 4-digits or longer.
Log in to the voicemail box and press 1 to listen to your messages. Use the following to navigate the menu:
Press 1 to skip a message.
Press 2 to save a message.
Press 3 to erase a message.
Press 9 to repeat the message.
Press 0 to exit the menu.
Access the voicemail box and press 8 for personal options. Use the following to navigate the menu:
Press 1 to change the PIN.
Press 2 to personalize your greeting.
Press 3 to record your name.
Press 5 for call forwarding (then enter forwarding destination number).
Press 6 to enter a call screening forwarding number.
Press 9 to repeat the personal options.
Press 0 to exit the menu.
Access the voicemail box and press 8.
Press 1 to change the PIN.
Enter a new PIN that is at least 4-digits long, then press #.
Hang up or press 0 to go back to the main menu.
Access the voicemail box and press 8.
Press 2 to personalize your greetings.
Press 1 to change the default greeting.
Press 2 to change the "busy" greeting.
Press 3 to change the "no answer" greeting.
Hang up or press 0 to go back to the main menu.