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Dial Intercom

Dial Intercom establishes two-way communication between two devices without requiring the recipient to manually answer the call. It is typically used in scenarios where immediate and hands-free communication is desired, such as door entry systems and office to classroom interactions.

Star Codes Disclaimer

Star codes are customized for each account. Cymbus’s default star codes are listed below, but yours may be different. Please check your user guide or ask your account admin for the correct codes for your service.

Star Code

Instructions

*55

Dial Intercom

Place an intercom call to a user's extension.

  1. Dial the star code + the target user's extension.

  2. The target user’s device beeps twice before automatically answering the call on speakerphone. If the user has multiple devices, the first device to answer the invite takes the call.

    • If the target user is on an active call, the call follows their Call Waiting settings.

    • If the target user has Do Not Disturb enabled, the caller is routed to voicemail or hears a busy tone.

  3. When the call is finished, either party can hang up to end the call.

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