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Device Info

Device information—including the MAC address, device type (make and model), and configuration status—can be managed from the main Devices page or in the user's Devices tab. Locate and select the device you want to edit to view the details.

Device Info.png
Devices - Configuration Status.png

Feature

Description

MAC Address

A unique identifier for the device on your system.

Device Type

The make and model of the device in use.

Configuration Status

Indicates if the device is configured and registered on the voice server.

  • Yes. The device is online and available for use. Click [Details] for more information.

  • No. The device is not online. Make sure it is turned on and the MAC address is correct. If necessary, please contact Customer Support to update it.

Other Features

The additional features and settings displayed for each device depends on the device type, status, and other factors. For more information, see:

In this section: