Star Codes Guide

Dial these codes to activate and deactivate certain features on your account. Codes with + require dialing additional information to complete the action, such as a parking slot, an extension, voicemail PIN, and/or phone number.

Star Codes Disclaimer

Star codes are customized for each account. Cymbus’s default star codes are listed below, but yours may be different. Please check your user guide for the correct codes for your service.

Call Screening

These features are also managed in Account Settings.

Star Code	Description
*42	All Other Callers: Allow
*41	All Other Callers: Block
*49	Anonymous Callers: Allow
*48	Anonymous Callers: Block
*51	Anonymous Callers: Disable Block with Message
*50	Anonymous Callers: Enable Block with Message
*57	Call Trace
*46 +	Custom Caller: Allow
*45 +	Custom Caller: Block
*47 +	Custom Caller: Block with Message
*63 +	Custom Caller: Forward

Call Forwarding

For each Call Forwarding star code, the call handling options are: Busy Tone or Forward.

Star Code	Description
*72	Call Forward: All Calls
*90	Call Forward: Busy
*92	Call Forward: No Answer
*94	Call Forward: Out of Service
*00 +	Direct to Voicemail

Call Handling

Star Code	Description
*68	Caller ID: All Calls
*67 +	Caller ID: Disable Next Call
*65 +	Caller ID: Enable Next Call
*57	Call Trace
*44	Call Waiting: Disable
*70 +	Call Waiting: Disable Next Call
*43	Call Waiting: Enable
*69	Last Call Return (Call Back)
*40	Pick Up Group
*98	Voicemail Management

Hunt Groups

Forward codes allow end users to dial a star code to forward all calls destined for the Hunt Group to another number. See Forward Code Management for details.

Star Code	Description
*--	Forward Code: Fixed
*--	Forward Code: Variable

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