Voicemail Local Access
Your voicemail box can be accessed remotely or from a phone connected to the line it’s assigned to. The first time the box is accessed, the default PIN is 1234. To manage your voicemail box online, see Voicemail.
Direct Access
Star Code | Instructions |
|---|---|
*98 | Voicemail Management Access the voicemail box assigned to the line.
|
Remote Access
From a phone that isn’t connected to your account, dial the 10-digit phone number.
When the voicemail greeting plays, press #.
Enter the voicemail PIN and press #.
Note
The default PIN is 1234. The first time you access your voicemail box, you will be prompted to set a new PIN which must be 4-digits or longer.
Listen to Messages
Log in to the voicemail box and press 1 to listen to your messages. Use the following to navigate the menu:
Press 1 to skip a message.
Press 2 to save a message.
Press 3 to erase a message.
Press 9 to repeat the message.
Press 0 to exit the menu.
Personal Options
Access the voicemail box and press 8 for personal options. Use the following to navigate the menu:
Press 1 to change the PIN.
Press 2 to personalize your greeting.
Press 3 to record your name.
Press 5 for call forwarding (then enter forwarding destination number).
Press 6 to enter a call screening forwarding number.
Press 9 to repeat the personal options.
Press 0 to exit the menu.
Change PIN
Access the voicemail box and press 8.
Press 1 to change the PIN.
Enter a new PIN that is at least 4-digits long, then press #.
Hang up or press 0 to go back to the main menu.
Record Greetings
Access the voicemail box and press 8.
Press 2 to personalize your greetings.
Press 1 to change the default greeting.
Press 2 to change the "busy" greeting.
Press 3 to change the "no answer" greeting.
Hang up or press 0 to go back to the main menu.