Call Trace
Call Trace allows you to mark a harassing or threatening phone call in the Call History. If necessary, you must take additional actions to establish a case with your local law enforcement agency.
Star Codes Disclaimer
Star codes are customized for each account. Cymbus’s default star codes are listed below, but yours may be different. Please check your user guide for the correct codes for your service.
Star Code | Instructions |
|---|---|
*57 | Call Trace Mark a call for a trace in your Call History. Used for troubleshooting. Call Trace does not initiate any law enforcement or actions against the caller. You must take additional actions to establish a case with your local law enforcement agency.
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Call Trace Example
In this example, Amy received a phone call at 10:39 and dialed the Call Trace star code immediately after ending the call. There are now two records in Call History:
When the Call Trace record is expanded, it shows the CDR details from the call it traced:
