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Business Cloud Communications

Manage your voice communication services and the Cymbus apps

Voice Portal

  • Business Cloud Communications User Guide
  • New User Welcome Email
  • Voice Portal Login
  • Reset Voice Portal Password
  • Navigating the User Voice Portal
  • Call Handling
See all 9 articles

Using Your Phone

  • Call Basics
  • Call Transfer
  • Conference Calls
  • Directed Call Park
  • Emergency Services (911)
  • Paging

Calling Features

  • BCC Star Codes
  • Call Forwarding
  • Call Park
  • Call Pickup
  • Call Screening
  • Call Trace
See all 12 articles

Voicemail

  • Voicemail Management
  • Voicemail Local Access
  • Forward Voicemail to Email
  • Voicemail Transcription

Admin Users

  • Auto-Attendant
  • Device Management
  • Navigating the Admin Voice Portal
  • Call History
  • Managing E911 Addresses
  • Music On Hold
  • User Management

Cymbus Apps

  • Desktop App
  • Mobile App
  • General Information
  • Cymbus App Tutorial

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