Legacy Cymbus App FAQ

 Legacy Cymbus End of Life

The Legacy Cymbus app is being discontinued in favor of the new Cymbus app. If you haven't already, talk to your Service Provider to get it enabled for you. See Switch to the New UC App for details.

 Legacy  Cymbus App User Guides

The Help Center will always have the most up-to-date information, but sometimes a hard copy is easier to consume. Download the Legacy Cymbus Mobile App User Guide or the Cymbus Desktop App User Guide for a PDF.

Devices & Misc. Dialpad Chat Video Conferencing

Devices & Miscellaneous

Q: Is there a Cymbus Desktop app for Linux?
A: No, not at this time. 

Q: What's the maximum number of people allowed on a Cymbus bridge?
A: Audio-only calls allow up to 200 participants. Video conferences allow up to 200 participants, but only 25 participants will be seen on video in grid mode; other participants will be seen when focus is put on them while speaking. 

Q: How many devices can I run Cymbus on?
A: Every Cymbus desktop/mobile app user can log in to two different devices. To switch to a new device, an old device will need to be manually deactivated first. See Clear Cymbus Device Activations for details.


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