Business Lines is a line-based voice solution designed for retail shops, professional offices, and service companies with a single site office who are just looking to answer calls. Business Lines leverages existing analog phone systems as opposed to moving users to IP phones and a Cloud PBX or SIP Trunk product.
The Voice Portal is where you can control who can contact you, how they will reach you, and when they can reach you. Many features can also be managed by dialing star codes.
When your account was created, an email that contains your username, a link to create your password, and the portal URL was sent to you. Keep that email safe so you can refer to it later. If you haven’t received it, please contact Customer Support.
- Go to https://cymbus.user.alianza.com/login.
- Enter your username (not email) and password.
- Check Remember Me if you want to save your username and password.
- Click [Login].
The first time you sign in, you’ll be prompted to set a password. Your password must be 8-16 characters long and include uppercase and lowercase letters and at least one number. It cannot contain any part of your username.
In this video, we will be discussing how to log in to the Voice Portal and manage your Business Lines features.
Video Length: 6:57