Change Phone Number Destination

  Business Cloud > Phone Numbers

When a phone number added to the account, a destination is assigned so callers are directed to the right place. The destination can be changed at any time, such as when activating a new auto-attendant or to reassign a phone number from one user to another. 

To change a phone number's destination:

  1. Go to the Phone Numbers page.
  2. Locate the phone number you want to modify and click the right side to expand the settings.
  3. Click the Phone Number Rings To drop-down menu and choose a new destination.
  4. Click [Save]. The changes will be applied immediately.



If you don't have access to the Phone Numbers page, please contact Customer Support for assistance.

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