Campaigns are a great way to market your business to existing customers and prospects alike. Promote sales and events, send updates, and more.


The Campaign list can be filtered by Create Time, Completed Time, and Scheduled Time. Next to the filter, you can further narrow the list by date range. At the top right, choose to show or not show completed campaigns in the list.



Each campaign is listed on the main page with basic details, including successes (received) and failures (not received). The Action field on the right gives you tools to manage the campaign:

  • Clone. Duplicate this campaign to edit some details and use it again.
  • Delete. Permanently delete this campaign.
  • Run. Send this campaign immediately, rather than waiting for the scheduled time.
  • Edit. Update the name, SMS number, message, schedule, or contact list.
  • View Contacts. View the contacts this campaign will be or was sent to.

Add New Campaign

1. Go to Campaigns and click Add new Campaign.

2. Enter the following information:

Field Description
Campaign Name Give your campaign a name.
SMS Number Choose the number the campaign message is sent from.
Message Enter a message.
Schedule Campaign Choose to send it now or schedule it to send later.
Choose Contact List Send to all active contacts or an individual contact list.

 Use variables to add the contact's name to the message:

  • {firstname} — The contact’s first name, before any spaces
  • {name} — The contact’s full name

See Edit Contact to modify the contact’s name.



In the Messages inbox, Campaign messages are indicated in green.



Purpose Message
Subscribe Be the first to know about discounts and offers! Reply “SUBSCRIBE” to subscribe. For more deals, visit
Promotions We’re having a Buy 3 Get 1 Free tire sale until the end of July. Visit Joe’s Auto Repair today on 21st Street for sizes and prices.
Loyalty Program Today only, reply “LUNCH” to get free delivery coupon for your next order!
Events Keep the kids happy this summer with a free game of laser tag. To book your game, reply “SCHEDULE” or give us a call at 555-454-7777.
Updates No more running out of the office at 4pm on Fridays to find a new dress! Sarah’s Closet is now open until 8pm. Find your closest store:
Coupon Here’s your coupon for use at any of our Lawn and Garden locations: COUPON. To opt out of these messages, reply STOP.
Webinar Hey, it’s Lisa from SPS! Are you coming to the “Ask Me Anything” live training we’re having this evening? Tap the link to reserve your spot! URL
Survey Seaside Medical would like your feedback about your recent visit:  URL Text STOP to stop.
Was this article helpful?
1 out of 1 found this helpful