A group is composed of a company phone number and the users assigned to it. The name of the group is the name of the line. Each phone number is its own group, and users assigned to a group have access to its phone number’s messaging inbox.
Add New Group
- Go to Admin > Groups and click Add new Group.
- Select an SMS number from the list.
- Enter a unique name for the group.
- Click [Submit].
To modify an existing group, locate the group and click Edit on the right. Make any changes as necessary to the SMS Number or Name, then click [Submit].