Legacy Cymbus End of Life
The Legacy Cymbus app is being discontinued in favor of the new Cymbus app. If you haven't already, talk to your Service Provider to get it enabled for you. See Switch to the New UC App for details.
Instant messages (IMs) can be sent to team members (Roster) from the Messaging tab, the Contacts tab, the Favorites tab, from a chat room or an active call. Cymbus will notify you when there is a new message or when you have been @mentioned in a chat room.
New conversation
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Existing conversation
- Do one of the following:
- In the Messages tab, scroll through your conversations or search for the person you want to send a message to, then tap on the conversation.
- From the Contacts or Favorites tab, tap a Roster contact and then tap Message. On Android, you can also long-press a contact and select Send IM.
- During an active call, tap More > Send Instant Message.
- Compose your message, then tap Send.
Send IM from a chat room
- In the Messaging tab, tap Rooms, then tap the chat room.
- In the top right corner, tap More > Members. On a tablet, tap Members in the toolbar.
- ANDROID. Next to the member you want to send a message to, tap the expand arrow and then tap Message.
- iOS. Tap the member you want to send a message to, then tap Message.
- Compose your message and tap Send.
Chat rooms are used when sending messages to multiple recipients. Chat rooms can be private or public. Private rooms can only be joined by invitation from the group owner. Public rooms can be joined by anyone in the XMPP group.
Join a room
- In the Messages tab, tap Rooms.
- Tap (Android) or (iOS) then tap Join Room.
- Tap the room(s) you want to join and tap Add.
Cymbus adds the public chat room(s) to the Rooms section of the Messaging tab.
Create a room
- In the Messages tab, tap Rooms.
- Tap (Android) or (iOS) then tap Create Room.
- Choose if the new room will be private or public.
- Enter the room name.
- If the room is private, add participants.
- Optionally, enter a description and topic.
- When you’re done, tap to create the room.
Invited members are automatically added to the room. Cymbus adds the room to the Rooms section of the Messaging tab.
Edit room settings
After a room has been created, the room owner can change the room name and description, add new members, and add a topic. Both room owners and members can change the topic.
- Go to the Messaging tab and tap the chat room you want to edit.
- Tap More > Room Settings > Edit.
- Make any changes as necessary, then tap or Save.