Messaging

 Legacy Cymbus End of Life

The Legacy Cymbus app is being discontinued in favor of the new Cymbus app. If you haven't already, talk to your Service Provider to get it enabled for you. See Switch to the New UC App for details.

Instant messages (IMs) can be sent to team members (Roster) from the Messaging tab, the Contacts tab, the Favorites tab, from a chat room or an active call. Cymbus will notify you when there is a new message or when you have been @mentioned in a chat room.

Instant Messaging Chat Rooms

New conversation

Send_Message.jpg

  1. Go to the Messaging ta and tap IM.
  2. Tap mceclip0.png Add (Android) or mceclip1.png Compose (iOS).
  3. Search for a contact and then tap their name.
  4. Compose your message and tap mceclip2.png Send.

Existing conversation

  1. Do one of the following:
    • In the Messages tab, scroll through your conversations or search for the person you want to send a message to, then tap on the conversation.
    • From the Contacts or Favorites tab, tap a Roster contact and then tap Message. On Android, you can also long-press a contact and select Send IM.
    • During an active call, tap mceclip3.png More > Send Instant Message.
  2. Compose your message, then tap mceclip2.png Send.

Send IM from a chat room

  1. In the Messaging tab, tap Rooms, then tap the chat room.
  2. In the top right corner, tap mceclip4.png More > Members. On a tablet, tap mceclip5.png Members in the toolbar.
    • ANDROID. Next to the member you want to send a message to, tap the expand arrow and then tap Message.
    • iOS. Tap the member you want to send a message to, then tap Message.
  3. Compose your message and tap mceclip2.png Send.

mceclip6.png

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