Record Media Files

Record a media file directly in your browser for use in Auto-Attendant. For the best results, sit in a quiet room and speak into the microphone clearly and at a consistent volume. There is no time limit; however, final recordings must be less than 10 MB.

  1. Go to Business Cloud > Media Files.
  2. Click [New Recording] in the top right.
  3. If prompted, allow the browser to use your microphone.
    Browser Allow Microphone.png
  4. Enter a name and description for this recording. The file name must be unique.
  5. Select a microphone and playback device.
    New Media File.png
  6. When you’re ready, click Media Files Record.png Record, then dictate your prompt into the computer’s microphone.
  7. When you’re done, click Media Files Record Stop.png Stop to complete the recording.
  8. Click Media Files Record Play.png Play to listen to the recording. If you're satisfied, click Media Files Record Accept.png Save to add it to the library. Otherwise, click Media Files Record Cancel.png Cancel to discard the recording and try again.
    Save Recording 01.png

Once saved, the recording is added to the Media Files library and can be used in auto-attendant Menu, Message, and Directory routes. See Edit an Auto-Attendant for details.

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