Cymbus App Release Notes

 Update to the latest version

If you haven't received an in-app notice to install the latest update, use the following steps.

  • Mobile (iOS or Android): It will already be updated if you've selected auto upgrades in your app store setting. If not, visit the public app store listing and select "Update".
  • Desktop (Windows or MacOS): Sign out of your app and sign back in. The notice will appear within 3 minutes after logging in. Or use the downloads lists found at

Version 1.4.4 (May 15, 2024)

This update contains performance improvements and bug fixes.

Version 1.4.2 (April 17, 2024)

This update contains performance improvements and bug fixes.

Version 1.4.0 Spring Release (April 13, 2024)

The following new features and improvements will be available on April 13, 2024. 

Messaging Improvements

  • In-Line Message Reactions: Add emoji reactions to messages and enhance your communication without having to send a new message. Available for direct messages and channel messages. Coming soon for meeting chats.

Meeting Improvements

  • Meeting Reactions: Express yourself in a meeting! Cheer, celebrate, and laugh with your colleagues using emoji reactions including thumbs up, clapping hands, laughing, heart, and fire. Other participants see the emoji on your video tile for a few seconds. Reactions are not included in recordings.
    meeting two reactions.pngreactions-meeting-small.png
  • Zoom-In: Desktop participants can zoom in on a shared screen by using a mouse/trackpad or the on-screen +/-/Reset buttons next to the presenter's name in the bottom left of the screen.
    UC Meeting Zoom Reset.png
  • In-Meeting Camera Preview: Desktop users can preview their own video feed before enabling their camera. This is a great option for users who disable their camera upon joining but change their mind afterward.
  • Meeting Video: Desktop users can turn off the incoming video of other participants during a meeting to conserve battery life and data consumption.

Version 1.4.0 (March 13, 2024)

This update contains bug fixes and performance improvements, including:

  • When selecting a screen or application to share, desktop users can double-click a screen to start sharing instead of clicking Share.
  • While screen sharing, desktop users can double-click to expand the small pop-up window.
  • The typing indicator in a meeting chat is now below the text field, so it doesn't cover previous messages.
  • The "meeting started" notification no longer shows the date and time.
  • The login screen now features a white background.

Version 1.3.3 (February 3, 2024)

Meeting Improvements

  • Participants with active cameras are displayed first in the view, which makes it easier for everyone to see their videos.
  • Participants with microphone enabled appear at the top of the participant list, which makes it easier for the host to see who is unmuted.
  • On the desktop app, the screenshare pop-up has been simplified by removing the button to leave the meeting. Now the red button stops screensharing.

Messaging Improvements

  • The New line no longer covers the received date, so users can see new messages and date at the same time.
  • A channel member list is now displayed in alphabetical order of member's name.


  • When searching by name or number on dialpad, the whole row of the matching contact is now clickable, making it easier to select especially on the mobile app. If the contact has multiple numbers, click the number you want to dial.
  • In the Contacts tab, a pop-up message now appears at the bottom of the app, not at the top.
  • Added a link to the app release notes in the Cymbus Help Center, under Cymbus > Settings > Support.

Version 1.3.1 (January 6, 2024)

This update set the stage for new features which were made available on January 21, 2024.

New Features

  • @Mentions in Messaging: Capture the attention of a single user using the @name command or everyone with the @channel command. This gives users the ability to bring individual attention to messages.

  • Channel Notifications: With the new @mentions feature, also known as tagging, users have more control over their channel notifications. Within the channel settings, you can choose from "All Messages", "Only @mentions", or "Off".

    After the app update, previously muted channels will have notifications set to Off, meaning you will receive no notifications, even when someone mentions you. To change this preference, select the channel name, then go to Settings > Channel Notifications.

  • Updated Dialpad: The improved dialpad allows you to search your company or personal contacts by name or number as well as dial a phone number or extension — all from the same screen, without switching between the contacts list and number keypad.

  • Meeting Video: Mobile app users can turn off the incoming video of other participants during a meeting to reduce bandwidth.

Available on the Professional Plan

  • Meeting Recordings: Hosts can record a meeting using the desktop app. Recordings include audio, participant videos, screen share, and whiteboard. Hosts can download the recording file to review or share.

  • Google Calendar: Streamline meeting scheduling with the Google Calendar add-on for Cymbus. Once installed, meetings scheduled in Google Calendar on your desktop automatically include your Cymbus bridge URL and are added to your Cymbus Meetings list in the app.

Version 1.3.0 (December 16, 2023)

This update contains bug fixes and performance improvements, including:

  • Linux users can join a meeting using a web browser.

Version 1.2.2 (October 28, 2023)


  • Meeting links within the Cymbus app take users to the meeting preview dialog with a single click.

  • A Cymbus meeting URL is now included in the .ics file when a meeting is exported to another calendar.

Version 1.2.0 (September 23, 2023)

New Features

  • Mobile device contacts where Cymbus displays the contacts stored on the end user's phone.

  • Private channels for group messaging.

  • URL launch where each user can set up Cymbus to open the caller's profile from a Customer Relationship Management system when placing and/or receiving a call on Cymbus.

  • Click to send a troubleshooting log to Customer Center. It's under Cymbus > Settings > Support > Send Diagnostics.

Version 1.1.0 (August 23, 2023)

New Features for Cymbus Meetings

  • The ability for everyone to join a meeting using a desktop browser. Joining using a browser on mobile devices is not supported. Click the meeting link for new and existing meetings, then you will see a button for joining using a browser.

  • PSTN dial-in ability for everyone (the host, Cymbus users as well as guest users). Any new meetings created after the app upgrade will have dial-in numbers which can be found in the meeting invite.

  • The ability to invite external users to Cymbus meetings; they will receive an invite to their email address.

Version 1.0.0 (July 11, 2023)

Early preview release.

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