Manage Call Recordings

Access the Dubber Portal

All call recording files are stored and managed in the Dubber Portal. Once recordings are available, they can be managed by clicking Manage Recordings and entering your credentials on the Dubber login page.

User Call Recording 2.png

You should have already created a Dubber password by clicking the verification link in the Welcome email that was sent when the feature was originally enabled. If you can’t remember your password, click Forgot your password? and enter your email address to receive further instruction.

Manage Recordings

The Call Recording page in the Dubber Portal displays all your available recordings and several management tools allowing you to listen to your recordings, add tags, favorite them, share them via email, or even download a copy of the MP3 file.

Most recordings are available within 30 seconds of the call disconnecting. If you are unable to locate a recent recording, try manually refreshing the page in Dubber.


Remember to review the management tools in each tab below.

Search Listen Share Tag Download Favorite

Search for a Recording

Use the search bar located in the top-right corner of the page to quickly search through your recordings. Additional filters can be applied by clicking the arrow and selecting or entering your search preferences. Click [Search] to populate your results.

The filter bar can also be used to filter your recordings. Click Show tagged to display your tagged recordings or click Show Starred to display your favorites. Please note, the integration does not support the Show Voicemail or Show Meetings tabs, so those will be empty.

Dubber Portal-SearchAndFilterBar.png

 Dubber Support Center

For more information, refer to Call Recording Page in the Dubber Support Center.

 See also: Disable Call Recording for a User (Admins only)

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