Message Route

  Account > Business Cloud > Auto-Attendant

Using the Message route, the caller will hear a prerecorded message. 

Enter a name or description for the message that will be displayed in the auto-attendant editor, then click the drop-down menu and select a media file from the library.

  • To confirm you have the right one, you can AA-Menu-PlayButton.png play the file in your browser or AA-Menu-DownloadButton.png download it to your computer.
  • If the file you need isn't listed, you can upload or record a new one in Media Files.

AA Message.png

< Auto-Attendant Routes Guide Group Route >
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