Account > Business Cloud > Auto-Attendant
Using the Message route, the caller will hear a pre-recorded message.
Message Name
First, enter a name for the message, then continue to upload the audio file.
Message
To upload a message, click [+ Choose File] and select a WAV or MP3 file under 5 MB from your desktop. Please note, all WAV files must be in an 8-bit Mono U-Law file format.
Play, Delete, or Download Audio File
Once the file has been uploaded, the following options are available:
-
Play. Click
to play the prompt in your browser or
to pause it.
-
Delete. If the auto-attendant has not been activated, the prompt can be deleted by clicking
.
-
Download. Click
to download the audio file to your computer.
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