Bulk Line Configuration

Using Bulk Line Configuration, you can import (upload) a CSV file to quickly set up the lines on an IP phone, or export (download) the current line configuration.

If you need to configure multiple IP phones in basically the same way, you can use a single CSV file with the standard configuration and upload it to each device. When necessary, you can make minor changes to the CSV file to give a user a unique setup. It’s an easy way to configure multiple IP phones quickly and easily.

To configure lines in bulk:

  1. Go to either:
    • Account > Business Cloud > Users > Devices tab
    • Account > Business Cloud > Devices
  2. Locate the device you want to manage and click Edit on the right.
  3. Under Device Line Info, expand Bulk Line Configuration.
    • Export: Download a CSV file of the current configuration.
    • Import: Upload a CSV file with a new configuration. The file must follow the format below.

Devices - Bulk Line Configuration.png

 

Import File Format

An import file for IP phone setup requires specific headers and must be a Comma Separated Value (CSV) file to be accepted. These are the required header and field values:

Header Row Values

Field Values

LINE_NUMBER

The numeric line number on the device. The import does not accept line numbers that don’t exist on the device.

LINE_TYPE

Enter one of the following values to assign a feature to that line:

  • Line. Device line assigned to the owner of the IP phone.
    • Line 1 must be set to Line. It cannot be set to another type.
  • ReferencedUser. Shared line with another user on the account.
  • PresenceBlfUser. Assignment of the device line to monitor the state of another user on the same account.
  • SpeedDialUser. Assignment of the device line to another user on the account as a speed dial.
  • SpeedDialTn. Assignment of the device line to an external number or star code.
  • CallParkingSpot. Assignment of the device line to a parking spot.
  • SipPaging. Assignment of the device line to a paging group.
  • Blank. Device Line is Deactivated.

REFERENCE

The 3- to 6-digit extension of other users on the account (SpeedDialUser), or a speed dial phone number (SpeedDialTN).

REFERENCE_NAME

The user or object that owns the Reference. This field is listed on an export but is not required for an import.

Example Import File

LINE_NUMBER

LINE_TYPE

REFERENCE

REFERENCE_NAME

1

Line

 

 

2

ReferencedUser

4000

Gary Summers

3

SpeedDialUser

4000

Gary Summers

4

PresenceBlfUser

8888

Doug Manager

5

SpeedDialTn

18014403529

Higgins Mobile

6

CallParkingSpot

103

Parking Spot 4

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