Star Codes Disclaimer
Star codes are customized by your service provider. The default star codes are listed below, but yours may be different. Please check your user guide for the correct codes for your service.
Account Call Screening
These star codes apply to all users on the account.
| Code | Description |
|---|---|
| *41 |
All Other Callers: Block All other calls (not otherwise specified in Call Handling settings) will be blocked. |
| *42 |
All Other Callers: Allow All other calls (not otherwise specified in Call Handling settings) will be allowed. |
| *45 |
Custom Callers: Block Calls from the number specified will be blocked. |
| *46 |
Custom Callers: Allow Calls from the number specified will be allowed. |
| *47 |
Custom Callers: Block with Message Calls from the number specified will be blocked with a message. |
| *48 |
Anonymous Callers: Block Calls without caller ID will be blocked. |
| *49 |
Anonymous Callers: Allow Calls without caller ID will be allowed. |
| *50 |
Anonymous Callers: Enable Block with Message Calls without caller ID will be blocked with a message. |
| *51 |
Anonymous Callers: Disable Block with Message Calls without caller ID will no longer be blocked with a message. |
| *57 |
Call Trace Marks a call for a trace in your Call History. Used for troubleshooting. |
User Call Screening
These star codes apply only to the user.
| Code | Description |
|---|---|
| *58 | Custom Callers: Block with Message Calls from the number specified will be blocked with a message. |
| *59 | Custom Callers: Allow Calls from the number specified will be blocked with a message. |
| *60 | Custom Callers: Block Calls from the number specified will be blocked. |
| *63 | Custom Callers: Forward Calls from the number specified will be forwarded. |
| *64 | All Other Callers: Block All other calls (not otherwise specified in Call Handling settings) will be blocked. |
| *74 | All Other Callers: Allow All other calls (not otherwise specified in Call Handling settings) will be allowed. |
| *77 | Anonymous Callers: Block Calls without caller ID will be blocked. |
| *87 | Anonymous Callers: Allow Calls without caller ID will be allowed. |
| *95 | Anonymous Callers: Enable Block with Message Anonymous calls will be blocked with a message. |
| *97 | Anonymous Callers: Disable Block with Message Disables “Block with Message” for anonymous calls. |
| *78 | Do Not Disturb: Enable Turns on DND. All calls will be sent to voicemail. |
| *79 | Do Not Disturb: Disable Turns off DND. |
User Call Forwarding
| Code | Description |
|---|---|
| *72 | Call Forward: All (On/Off) When enabled, all calls will be forwarded to the number specified. |
| *90 | Call Forward: Busy (On/Off) When enabled, calls will be forwarded to the number specified when the line is busy. |
| *92 | Call Forward: No Answer (On/Off) When enabled, calls will be forwarded to the number specified when unanswered. |
| *94 | Call Forward: Out of Service (On/Off) When enabled, calls will be forwarded to the number specified when the device is out of service or not registered. |
| Custom |
When enabled, calls to the auto-attendant group are redirected to an on- or off-net phone number, which can be for another group, voicemail box, user, etc. |
User Call Handling
| Code | Description |
|---|---|
| *00 + Ext | Transfer Call to Voicemail Send a call directly to another user's voicemail box. |
| ** + Ext | Directed Call Pickup Pick up a ringing extension for another user. |
| *40 | Pick Up Group Answer a ringing extension for another user in the same Pick Up Group. |
| *43 | Call Waiting: Enable Enables call waiting for ALL calls to the user. |
| *44 | Call Waiting: Disable Disables call waiting for ALL calls to the user. |
| *70 | Call Waiting: Disable Next Call If call waiting is enabled on the line, this star code will disable caller ID on the current call. Future calls will not be affected. |
| *62 | Call Park Places a call in a parking spot. |
| *66 + slot | Call Park Retrieval Retrieves a call from a parking spot. |
| *65 | Caller ID: Enable Next Call If the user's caller ID is blocked, this star code will enable caller ID for the current call. Future calls will not be affected. If caller ID was already enabled, it will continue to be enabled. |
| *67 | Caller ID: Block Next Call If the user's caller ID is enabled, this star code will block caller ID on the current call. Future calls will not be affected. If caller ID was already blocked, it will continue to be blocked. |
| *68 | Caller ID: Manage (On/Off) Enable or disable caller ID for the user. |
| *69 | Last Call Return Dial the last caller ID number that rang the line. |
| *98 | Voicemail Management Access your voicemail box. |
| Custom |
Call Pull Seamlessly move a live call from one device to another. |
| Custom |
Group Log In/Out Log in or out of an auto-attendant user group/queue. |