Call Park, also known as Valet Call Park, combines the elements of transferring a call and placing it on hold. Rather than asking the caller to call back later or sending them to voicemail, the call can be transferred to a virtual parking spot where it will remain on hold until the party they're calling is available. It's an easy way to hold a call so it can be retrieved from another phone.
See also: Directed Call Park
Using an IP Phone
When a parking spot is assigned to a line on your phone, you can park and retrieve calls with the click of a button. Please contact Customer Support to set it up on your device.
Code | Instructions |
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Call Park |
Places a call in a parking spot.
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Call Park Retrieval |
Retrieves a parked call from a parking spot.
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Using Star Codes
When parking calls using star codes, you will be automatically assigned a call a numbered parking spot, and the call can be retrieved by anyone who knows the park location number.
Star Codes Disclaimer
Star codes are customized by your service provider. Refer to your user guide for the list of star codes available on your service.
Star Code | Instructions |
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Call Park (IP Phone) |
Place a call in a parking spot using an IP phone.
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Call Park (Analog Phones) |
Place a call in a parking spot using an analog phone.
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Call Park Retrieval |
Retrieve a parked call from a parking spot.
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