Business Lines > Voicemail
Star Codes Disclaimer
Star codes are customized to each account. Check your user guide for the correct star codes for your service.
Access the Voicemail Box
The voicemail menu can be accessed remotely or by dialing a star code from a phone connected to the account.
The default PIN is 1234. The first time the voicemail box is accessed, the user will be prompted to set a new PIN which must be 4-digits or longer.
|Once logged in, press 1 to listen to your messages. Use the following to navigate the menu:
About the Voicemail PIN
- The default PIN is 1234. The first time the voicemail box is accessed using the default PIN, the user will be prompted to set a new PIN that must be 4-digits or longer.
- There is only one PIN for each shared voicemail box. Once a PIN is set, all lines assigned to the box will log in with the same PIN.
- After 10 failed login attempts, the voicemail box will be locked and the PIN will need to be reset in Account > Users > Voicemail tab.
Personalize Your Voicemail
Once logged in, press 8 to access your personal options: