Ring Strategy

  Hunt Groups > Add or Edit > Hunt Configuration: Ring Strategy

A hunt group requires at least one line. Choose a hunting configuration (Linear, Sequential, or Simultaneous) and then assign lines to the group. Click [+ Add] to add another line to the configuration.


Linear Sequential Simultaneous

Ring first available line

A linear configuration is meant to provide a solution commonly referred to as “Rollover Lines” in the telecommunications industry. The first line that is available (in service, not on a call) will ring for the time designated in the Unanswered Call Handling rules. Only one line will ring per call. Lines that are busy or out of service will be considered unavailable.

Use the arrows on the left to change the line order or click the X on the right to remove a line from the configuration.


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