Voicemail Local Access

  Star Codes Disclaimer

 Star codes are customized by your service provider. Refer to your user guide for the list of star codes available on your service.

Voicemail can be a big part of how we communicate, and it's getting more customizable every day. Here’s a few quick instructions on how to access your voicemail from a phone and how to personalize your voicemail greeting.

Access Your Voicemail Customize Your Voicemail

Access a Voicemail Box

Your voicemail box can be accessed in the Voice Portal, remotely, or by dialing a star code from a phone connected to the account.

Direct Access
  1. From a line assigned to your voicemail box, dial the Voicemail Management star code.
  2. Enter your voicemail PIN and press #.
Remote Access
  1. From a line not assigned to your voicemail box, dial your 10-digit phone number.
  2. When the voicemail greeting plays, press #.
  3. Enter your voicemail PIN and press #.
Listen to Messages Once logged in, press 1 to listen to your messages. Use the following to navigate the menu:
  • Press 1: Skip message and mark the message as "unread"
  • Press 2: Save message and mark the message as "read"
  • Press 3: Erase message
  • Press 9: Repeat message
  • Press 0: Exit menu

Voicemail PIN

The default PIN is 1234. The first time you access your voicemail box, you will be prompted to set a new PIN which must be 4-digits or longer.

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