Voice Mail is offered through your VoIP service provider or through your enterprise’s IP PBX; it is not part of Cymbus.
A small red number on the Phone icon indicates the number of new messages you have.
To access your voice messages, go to the Phone tab (phones) or the Dial Pad (tablets). Tap Quick Menu (Android) or Quick Start (iOS), then tap Voice Mail. Cymbus dials your Voicemail Management star code.