Legacy Cymbus End of Life

The Legacy Cymbus app is being discontinued in favor of the new Cymbus app. If you haven't already, talk to your Service Provider to get it enabled for you. See Switch to the New UC App for details.

Instant messages (IMs) can be sent from the Messages window, the Contacts tab, the Favorites tab, or from an active call. Both public and private chat rooms show an indicator when someone else is typing into the chat.

View Messages Send a Message Chat Rooms

View Messages

There are multiple ways to view the Messages window:

  • Click the mceclip0.png Messages icon in the top right of your softphone.

  • Go to View > Messages (Windows) or Window > Show Messages (Mac).

  • Type the shortcut SHIFT+CTRL+M (Windows) or SHIFT+COMMAND+M (Mac)



Set the action for clicking Enter while typing a message in Preferences > Application.

If Windows is slow to type a message into the Messages window, it may be due to a spell-check feature. To disable spell check, go to Preferences > Application > Messages & Presence and uncheck Check spelling as you type.

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