Legacy Cymbus End of Life
The Legacy Cymbus app is being discontinued in favor of the new Cymbus app. If you haven't already, talk to your Service Provider to get it enabled for you. See Switch to the New UC App for details.
Legacy Cymbus Desktop App User Guide
The Help Center will always have the most up-to-date information, but sometimes a hard copy is easier to consume. Download the Cymbus Desktop App User Guide (PDF).
A VoIP service subscription with a local service provider or ISP is required to make audio or video calls with Cymbus. Contact your service provider to set up an account. Once your account is set up with your service provider, you will receive an email from Cymbus with your username and password.
System Requirements
| Operating System |
Windows 10 (with the latest update) |
| Processor | Minimum: Single-core 2GHz or higher Recommended: Dual-core 2GHz or higher |
| Memory | Minimum: 4GB RAM Recommended: 8GB RAM and above |
| Hard Disk Space | 400 MB (Install/Upgrade, 200 MB operation) |
| Connection | IP network connection (broadband, LAN, wireless) Constant internet connection |
| Audio Device |
Full-duplex, 16-bit, or use a USB headset |
Install and Sign In
|
To get started, download your cloud communications app at https://cymbus.com/. Open the app and log in with the username and password provided by your VoIP service provider. Check Remember sign in information and Sign in automatically before signing in. You can log in to Cymbus on up to two devices. |
|
Exit Cymbus
To exit the Cymbus application, tap Settings and click Logout in the top right corner.