New User Welcome Email

When a new user is created with Business Cloud Communications and Voice Portal access is enabled, a Welcome email is sent to the user's email address with their username, a link to create their password, and their Voice Portal URL.

Here are some examples of what the Welcome email looks like.


The Welcome email for users with BCC Standard includes their account URL and a link to create a password. 



Advanced and Professional

The Welcome email for users with BCC Advanced and Professional includes links to create a password and download the apps, and their usernames for each service.


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