Devices
Dialing Behavior
Decide how your users will dial phone numbers when making calls.
Go to .
Under Dialing Behavior, choose one of the following:
7 or 11 digits
Allow extensions (dial 9) + 7 or 11 digits
10 or 11 digits
Allow extensions (dial 9) +10 or 11 digits
Open Dialing (7, 10, or 11 digits)
Open Dialing (10 or 11 digits)
Click .
Note
Dialing behavior that does not include 7-digit dialing requires the user to dial an area code for the call to complete. Calls placed without the area code will result in an error and a message saying, "Your call cannot be completed as dialed."
Device Administration Service
This setting is only available if the Phonism integration is enabled on your partition.
Select a default device administration service for devices on the account. Alianza offers simple and automatic device provisioning, while Phonism offers advanced configuration options that must be managed manually.
To set a default device administration service for all new accounts, see Account Defaults.
Regardless of which service you choose here, the administration service can also be modified at the device level. Devices which do not support Phonism will be provisioned with Alianza. See Phonism Device Management for details.
In the Alianza Admin Portal, navigate to .
Locate the Device Administration Service section and select Phonism.
In the alert dialog, choose whether the settings will apply all devices, or new devices only.
Click [Confirm].
If Phonism is applied to current devices, those devices will now reboot to switch provisioning services. See Phonism Device Migration Workflow for details.